Privacy Policy

Privacy Policy

NOVALTRIX attaches particular importance to the protection of your personal data, which is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.

Data Controller

NOVALTRIX — [TO BE COMPLETED: Name of controller], contactnovaltrix@gmail.com.

Data Collected

When placing an order: name, email address, billing data, purchase history. When browsing: technical data (IP address, browser type) via cookies.

Purposes and Legal Basis (Art. 6 GDPR)

  • Order processing and product delivery — contract performance
  • Billing and accounting obligations — legal obligation
  • Sending commercial information — consent (revocable at any time)
  • Traffic statistics — legitimate interest

Recipients

Your data is processed by our technical service providers: Shopify (hosting and store management) and payment providers (Shopify Payments, Stripe, PayPal where applicable). It is never sold to third parties.

Transfers outside the European Union

Certain service providers (Shopify) may process data outside the EU. These transfers are governed by appropriate safeguards (standard contractual clauses of the European Commission).

Retention Period

Order and billing data: 10 years (accounting obligation). Marketing data: 3 years after the last contact. Cookies: 13 months maximum.

Your Rights

You have the rights of access, rectification, erasure, restriction, portability, and objection. To exercise them: contactnovaltrix@gmail.com. Response within 30 days. You can also lodge a complaint with the CNIL (www.cnil.fr).

Cookies

The site uses cookies necessary for the operation of the store (cart, payment) and, subject to your consent, audience measurement and marketing cookies. You can manage your preferences via the consent banner or the Your Privacy Choices page.